Frequently Asked Questions

Pricing depends on the service required. Mobile diagnostics typically cost less than shop visits due to reduced overhead. We provide free estimates for most services. Contact us at (806) 828-0754 for a quote specific to your vehicle issue.

We offer free estimates for mobile services. During a mobile visit, our technician will diagnose the problem and provide a detailed estimate before beginning any work.

We accept all major credit cards, debit cards, and cash. Payment is typically collected upon service completion.

General pricing information is available over the phone, but accurate estimates require vehicle inspection. We're happy to discuss typical costs and answer questions at (806) 828-0754.

We dispatch our mobile service vehicle directly to your location—your driveway, parking lot, or workplace. Our technician arrives with diagnostic equipment and performs repairs on-site. This saves you time and the inconvenience of towing.

We provide mobile service in Lubbock, Levelland, Shallowater, Slaton, Tahoka, Lamesa, Brownfield, and Seminole. Service areas continue to expand.

Yes, we handle most repairs on-site, from diagnostics to engine work. Some complex procedures or major rebuilds may require shop facilities, which we'll discuss with you before proceeding.

We typically respond to service requests within 24 hours. Emergency services are available 24/7. Call (806) 828-0754 to schedule or request emergency assistance.

Mobile services run 11am - 8pm, 7 days a week. We also offer after-hours and emergency services 24/7. Contact us to schedule a convenient time.

Yes, we work every day of the week, including weekends and holidays. Schedule your service at a time that works for you.

Yes, we provide 24-hour emergency roadside assistance. If you're stranded with a vehicle issue, call (806) 828-0754 for immediate help.

Absolutely. Mobile services work perfectly for workplace locations. Coordinate with your workplace and we'll arrive at your preferred time.

Yes, we have a shop at 2312 Private Road 7320, Lubbock, TX. Shop services are available by appointment only. Call (806) 828-0754 to schedule.

Mobile service comes to you for convenience and diagnostics. The shop provides full-service diagnostics, repairs, and maintenance for vehicles that need extended facility work. Both offer professional service.

Yes, shop services are by appointment only. This ensures a technician is available and minimizes your wait time. Call (806) 828-0754 to schedule.

Repair time varies widely depending on the service. Simple services like oil changes take 30 minutes. Complex diagnostics and repairs may take several hours. We'll provide time estimates when you schedule.

We provide full-service fleet maintenance including scheduled maintenance, diagnostics, repairs, after-hours service, and weekend availability. We offer flexible scheduling to minimize downtime.

Yes, we work with small and large fleets. We customize maintenance programs to fit your fleet size, vehicle types, and operational needs. Contact us to discuss fleet partnership options.

We have multiple technicians and can service several vehicles at once. For large fleets, we coordinate scheduling to keep your vehicles on the road.

Yes, after-hours and weekend fleet service is a specialty. We work around your operational schedule to minimize disruption. Call (806) 828-0754 to discuss fleet needs.

We use professional diagnostic equipment to scan your vehicle's computer system and identify issues. This reveals specific error codes and tells us exactly what needs repair.

Mobile diagnostics typically cost $50-$100, depending on complexity. The diagnostic fee is often credited toward repairs if you proceed with service.

Basic troubleshooting happens over the phone, but accurate diagnosis requires hands-on vehicle inspection. We'll schedule a mobile visit for proper diagnostics.

The check engine light indicates an issue with your engine, emissions system, or transmission. A diagnostic scan reveals the specific problem. It could be minor (loose gas cap) or serious (engine failure). Don't ignore it—schedule diagnostics.

We specialize in mobile repair, diagnostics, no-start issues, brake service, engine repair, AC repair, electrical work, and fleet maintenance. Our technicians handle most automotive repairs.

Yes, we handle routine maintenance including oil changes, filter replacements, fluid checks, and other preventative maintenance.

Yes, we handle AC diagnostics, refrigerant recharging, compressor repair, and complete AC system service. AC problems are common in Lubbock's heat.

Absolutely. We provide brake inspection, pad replacement, rotor service, brake fluid flushing, and complete brake system repair.

Yes, we stand behind our repairs. We use quality parts and professional techniques. We're happy to discuss warranties on specific services.

If a repair fails due to workmanship or parts, we'll make it right. Contact us immediately if you experience recurring issues.

Our technicians have years of automotive experience and maintain current certifications. They arrive with professional diagnostic equipment and use proven repair techniques.

Yes, customers are welcome to observe mobile service. You'll understand exactly what we're doing and why.

Fill out our online service request form or call (806) 828-0754. Provide your location, vehicle details, and issue description. We'll confirm availability and dispatch our technician.

Yes, cancellations and rescheduling are available. Contact us as soon as possible if you need to adjust your appointment.

We need your location, vehicle year/make/model, issue description, and phone number. The more details you provide, the better we can prepare.

Cancellations made 24 hours in advance are free. Emergency cancellations closer to appointment time may incur a trip charge. Contact us to discuss specifics.