SMS opt-in evidence
How Customers Opt In to Text Messages
Every place we invite customers to text us, and the consent disclosure they see before they text. Customers always send the first message.
Summary
Reliable Automotive Services is a mobile auto repair business in Lubbock County, Texas. Customers opt in to text messages by texting us first at (806) 776-4460. We invite them to text on every page of this website, and the consent disclosure is shown directly beside every text button, before the customer texts. Customers can also send a request through our website form, which requires checking an SMS consent box and then opens a pre-filled text to us from the customer's own phone. We never text a number that has not texted us first, and we do not send marketing messages.
1. Text button on every page
Every page shows a “Text a Photo or Question” or “Send a Text” button that opens a text to (806) 776-4460. Directly beneath each one is the SMS disclosure and a link to our SMS details page.
2. Text Messaging (SMS) page
Our Text Messaging (SMS) page invites customers to text us and shows the full consent disclosure next to the text button, along with message frequency, rates, STOP/HELP, and privacy statements.
3. Service request form
On the Contact page, the request form has an unchecked, required consent box with the full disclosure and links to our SMS details, Privacy Policy, and Terms. Submitting opens a pre-filled text to us on the customer's phone; nothing is sent until the customer presses send.
4. On a phone
The same call to action and disclosure, as customers see it on a phone.
Policies
- Privacy Policy: www.yourcarguy806.com/privacy/
- Terms of Service: www.yourcarguy806.com/terms/
- Text Messaging (SMS) details: www.yourcarguy806.com/sms/