Text messaging (SMS)
Text Us at (806) 776-4460
Get a quote, schedule service, and get repair updates by text message.
By texting us, you agree to receive text messages from Reliable Automotive Services about your service. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
Start a text
Text us your name, your vehicle's year, make, and model, where it is, and what it's doing. Photos and videos help.
Program
Reliable Automotive Services customer care texts. We text customers who contact us about vehicle repair and maintenance in Lubbock County, Texas, and surrounding towns. Texts are conversational and about your own service. We do not send marketing or promotional texts.
How you opt in
You opt in by texting us first at (806) 776-4460, or by submitting the service request form on our Contact page. The form opens a pre-filled text to us on your phone, and nothing is sent until you hit send. The form also asks you to check a box agreeing to receive texts. We never add numbers to a text list from a purchased or shared list.
What we send
- Replies to your questions and requests
- Quotes, estimates, and approval requests
- Appointment scheduling, reminders, and arrival updates
- Repair status updates and receipts
Example: “Reliable Automotive: Hi Sam, your brake estimate is ready: $289 for front pads and rotors. Reply YES to approve. Reply STOP to opt out.”
Message frequency and cost
Message frequency varies depending on your service, usually a few messages per job. Message and data rates may apply according to your mobile plan.
Opting out and getting help
Reply STOP to any message to opt out. You'll receive one confirmation text and no further messages. Reply START to opt back in. Reply HELP for help, or call (806) 451-3520.
Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. See our Privacy Policy and Terms of Service.
Carriers
Carriers are not liable for delayed or undelivered messages. Consent to receive texts is not a condition of purchasing any goods or services. You can always call us at (806) 451-3520 instead.